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Frequently Ask Question

  • What is NDIS?

    NDIS - What does it mean? National: The NDIS is being introduced progressively across all states and territories. Disability: The NDIS provides support to eligible people with intellectual, physical, sensory, cognitive and psychosocial disability. Early intervention supports can also be provided for eligible people with disability or children with developmental delay. Insurance: The NDIS gives all Australians peace of mind if they, their child or loved one is born with or acquires a permanent and significant disability, they will get the support they need. Scheme: The NDIS is not a welfare system. The NDIS is designed to help people get the support they need so their skills and independence improve over time.

  • what is Support Coordination?

    Support Coordination is an NDIS funded Support, designed to assist you to make sure you get the most out of your NDIS funding package. Support Coordinators work together with you to explore what options are open to you and recommend where and how you can access other supports that you might need.

  • What will recovery coaches do?

     Recovery coaches will provide support to people with psychosocial disability to live a full and contributing life. People will be assisted to take more control of their lives and to better manage complex challenges of day to day living.  Through strong and respectful relationships and skilled coaching, people will be supported to build capacity, including strengths and resilience. Recovery coaches will work collaboratively with people, their families, carers and supports to design, plan, implement and adjust a recovery plan.  They will collaborate with the broader service system and will assist with the coordination of NDIS and other supports.

  • What is Plan Management?

    NDIS plan management is the way the funding in your National Disability Insurance Scheme (NDIS) plan is managed. There are several kinds of plan management so making the right choice is important. Whenever you access a service or a piece of equipment using your NDIS plan, a financial transaction is made. Every transaction made using the funds in your plan has to follow the rules of the NDIS and be tracked and accounted for. Plan management is the choice you make about who is responsible for tracking your budgets and paying your service providers.

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