Refer a Client

Disability Care · Queensland

Support built around your goals, choices and everyday life.

Explore practical disability supports with clear communication, personalised planning and help coordinating the people and services around you.

Speak to a Care Navigator
✓ Choice-led planning✓ Clear next steps✓ Support that can adapt
Continuity Care team member providing personalised support
Care coordinated around the person—not a standard routine.

Who we support

Start with the person, not a standard program.

We work with people with disability, families, carers and authorised representatives to understand routines, strengths, communication preferences and personal goals. Service availability and funding suitability are confirmed before support begins.

Daily living

Personalised assistance with everyday routines and building independence.

Community participation

Support to connect, participate and pursue meaningful interests.

Social and recreational support

Plan activities around interests, confidence and connection.

Transport assistance

Support with approved trips, appointments and community access.

Supported Independent Living

Explore suitable living supports and genuine vacancy opportunities.

Support coordination

Understand plans, connect providers and strengthen the support network.

Care coordination

Bring providers and supports together.

Coordinate service schedules, provider communication, plan priorities and reviews, while keeping the participant involved in decisions.

  • Personalised support planning
  • Provider and appointment coordination
  • Authorised family and carer communication
  • Adjustments as goals or needs change

Care navigation

Make options easier to understand.

Explore service choices, plan responsibilities, provider options and next steps in clear language.

  • Plan navigation and service options
  • Provider comparison questions
  • Service agreement explanations
  • Choice, control and informed decisions

How we help

A straightforward pathway to support.

  1. 01

    Tell us what matters

    Discuss goals, routines and current supports.

  2. 02

    Review options

    Confirm services, location, funding and availability.

  3. 03

    Plan together

    Agree on responsibilities, communication and support arrangements.

  4. 04

    Review and adapt

    Keep support connected to changing goals and circumstances.

Why choose us

Choice, clarity and respectful coordination.

Personalised support

Plans shaped around the individual.

Clear communication

Know who to contact and what happens next.

Flexible planning

Review arrangements when circumstances change.

Family-inclusive

Involve family and carers where authorised.

Disability support FAQs

Questions before you begin.

Do I need an NDIS plan?+

Some services may be funded through an NDIS plan while other arrangements may be possible. We confirm funding and service suitability before support begins.

Can I choose how support is delivered?+

Your goals, preferences and approved arrangements guide planning. Available choices depend on service scope, safety, funding and workforce availability.

Can my family or support coordinator be involved?+

Yes, with your permission. You decide who is involved and what information may be shared.

Do you guarantee service availability?+

No. Availability depends on location, support needs, funding, suitability and workforce capacity.

Can support change over time?+

Yes. Reviews can identify reasonable adjustments when goals, routines or circumstances change.

Start with a conversation

Find support that fits your life.

Talk with our team about goals, available pathways and a clear next step.

Call 1800 012 273

Start with a conversation

Request a callback

No detailed medical information is needed at this stage.

Need help?Ask our care assistant
Continuity Care enquiry

Talk to our NDIS team

Tell us what you are looking for so we can prepare for a useful first conversation.

Which supports would you like to discuss?

No obligation. Your information is kept private and used to respond to this enquiry.