Refer a Client

Full Management

Care coordinated for you

One trusted team to manage the details.

Continuity Care coordinates your care plan, services, workers, schedule and day-to-day administration so you and your family have one clear point of contact.

A care professional discussing personalised aged care options
Full ManagementCoordinated support with one clear contact

What is included

We keep your care connected and organised.

Exact services and responsibilities are confirmed in your care plan and service agreement.

01

Care planning and coordination

We organise supports around your assessed needs, routines and personal goals.

02

Scheduling and workforce support

We coordinate suitable workers, service times and changes to your schedule.

03

Budget and service oversight

We help monitor planned services and explain how your available funding is being used.

04

Reviews and communication

A clear contact helps you review support, raise concerns and respond when needs change.

Clear responsibilities

Know who manages what.

We explain responsibilities before services begin, so there are no surprises.

Your role

  • Tell us your goals and preferences
  • Approve your care plan and service agreement
  • Let us know when something changes
  • Take part in reviews and decisions

Our role

  • Coordinate services and the care team
  • Manage schedules and routine administration
  • Provide clear service and budget information
  • Review support and respond to feedback

Is this option right for you?

Support without managing every detail.

This option may suit people who want less administration, a coordinated team and one place to call when they need help.

Start with a clear conversation.

Tell us how involved you want to be, and we will explain the available arrangements in plain language.

Talk with our Aged Care team
Need help?Ask our care assistant