Aged Care · Support at Home
Your care, your choice, our support.
Choose how involved you want to be in managing care at home. Continuity Care helps you understand options, coordinate services and keep personal goals at the centre of every decision.
How to get started
Four clear steps towards care at home.
We can help make the pathway easier to understand, but eligibility, approvals and funding are determined through the relevant government assessment process.
- 01
Understand your needs
Talk about health, routines, daily living, goals, family support, culture and preferred services.
- 02
Get assessed
Prepare for your aged-care assessment and understand what information may be useful.
- 03
Understand funding
Review approved services, budgets, contributions, provider choices and what is included.
- 04
Choose your management style
Decide how much day-to-day control and coordination support feels right for you.
Choose your level of involvement
Self-Management or Full Management.
More control
Self-Management
Take a more active role in choosing providers, planning schedules and using your care budget, with guidance when required.
- Choose preferred workers and providers
- Shape schedules and service delivery
- Participate in budget decisions
- Greater flexibility and independence
More coordination
Full Management
Our team coordinates the agreed day-to-day details while keeping you involved in the decisions that matter.
- Care planning and provider coordination
- Scheduling and service bookings
- Budget, invoice and administration support
- Reviews and authorised family communication
Care coordination
Keep services connected around one plan.
We help coordinate providers, appointments, schedules, service delivery, budgets and reviews. When needs change, the team can help identify adjustments and resolve service concerns.
- Personalised care planning
- Multiple-provider coordination
- Service monitoring and reviews
- Family communication where authorised
Care navigation
Understand the system and your choices.
We explain assessment, funding, budgets, service agreements and provider options in straightforward language so you can compare approaches and make informed decisions.
- Assessment preparation
- Funding and budget guidance
- Provider and service options
- Support when circumstances change
Services we can coordinate
Practical support shaped around assessed needs.
Availability depends on location, approved services, funding and suitable providers.
Personal care
Respectful assistance with daily routines and personal wellbeing.
Domestic assistance
Practical help with cleaning, laundry and household tasks.
Meals and shopping
Support with meal preparation, nutrition and essential shopping.
Transport and connection
Help attending appointments and staying connected with community.
Nursing coordination
Coordinate approved clinical supports with suitable professionals.
Allied health coordination
Connect approved therapy needs with appropriate providers.
Respite support
Planned support for the person and their family or carers.
Home and technology
Coordinate eligible maintenance, assistive technology and safety supports.
Transparent pricing
Know the agreed costs before care begins.
Continuity Care does not publish a single price because costs depend on assessed needs, management choice, services, providers, contributions and current government requirements.
Personalised pricing discussion
We will explain agreed service rates, management costs, provider charges and participant contributions that may apply. Your service agreement records the approved arrangements.
Funding, eligibility, pricing and contributions vary according to individual circumstances and applicable government rules.Why Continuity Care
Clear guidance with personal choice at the centre.
Personalised care
Support planned around goals, routines and preferences.
Reliable coordination
One team helping keep services and communication connected.
Choice and dignity
You remain involved in decisions about your support.
Local communication
Clear, respectful support from a Queensland-based team.
Aged Care FAQs
Clear answers for confident decisions.
What is aged care?+
Aged care includes services that help older people remain safe, independent and connected. The right services depend on an assessment, goals and individual circumstances.
How do I get started?+
Begin with My Aged Care or speak with our team. We can explain the general pathway and help you prepare questions before an assessment.
What is a care assessment?+
An independent assessment considers strengths, daily living needs, safety, goals and the supports that may be appropriate. The assessment organisation—not Continuity Care—determines eligibility and approvals.
What is Support at Home?+
Support at Home is the Australian Government program for coordinated aged-care services that help eligible older people remain at home.
What is Self-Management?+
Self-Management gives you more involvement in choosing providers, schedules and everyday care decisions, with guidance available when needed.
What is Full Management?+
Full Management means our care team coordinates agreed services, schedules, providers, administration and reviews with you.
What is care coordination?+
Care coordination brings different services, providers, schedules and communication together around one care plan.
What is care navigation?+
Care navigation helps you understand assessment, funding, provider and management options so you can make informed choices.
Can my family be involved?+
Yes, where you authorise it. You decide who is involved and what information can be shared.
How are services paid for?+
Funding and contributions depend on assessment outcomes, services, individual circumstances and current government rules. Agreed prices are documented before services begin.
What happens if my needs change?+
Contact the care team for a review. Service arrangements may be adjusted and a reassessment may be appropriate.
Can I change management style?+
Discuss this with the team. Available options depend on your agreement, funding and current service arrangements.
Start with a conversation
Not sure which option is right for you?
Speak with a Care Navigator to compare Self-Management, Full Management and the next steps available to you.