Refer a Client

Home Care Packages

More choice, confidence and comfort at home.

Continuity Care provides flexible, person-centred support that helps older Australians live safely, independently and on their own terms.

✓ Personal care plan✓ Clear communication✓ Support that can adapt
An older person enjoying friendly support at home

Support available

Practical help for everyday life.

Your services are planned with you and depend on your assessed needs, goals and available funding.

01

Personal care

Respectful assistance with showering, dressing and everyday routines.

02

Help around home

Cleaning, laundry and practical household support that fits your routine.

03

Meals and nutrition

Help planning, preparing and enjoying meals at home.

04

Transport

Support to attend appointments, shop and stay connected with your community.

05

Nursing and allied health

Coordinated clinical and therapy services when they form part of your care plan.

06

Social connection

Companionship and support to take part in meaningful activities.

A connected package experience

Know what to expect from your care team.

Your package should be easy to understand and responsive to your life. Here is how we approach the experience.

Talk through your package →
Care planningBuilt around your goals and routines
CommunicationOne connected care team
Service informationClear before support begins
ReviewsSupport can adapt as needs change
Available services and arrangements depend on your assessment, funding, location and service agreement.

Management options

Choose how involved you want to be.

Our team can explain both approaches clearly so you can select the level of control and assistance that feels right.

We coordinate it with you

Full Management

Our team organises your care plan, workers, schedule and day-to-day administration.

  • A dedicated point of contact
  • Service coordination and scheduling
  • Regular reviews and budget oversight
Explore Full Management →
You take greater control

Self Management

Make more of the decisions about your workers and schedule, with practical guidance available from us.

  • Greater choice and flexibility
  • More involvement in coordination
  • Clear information to guide decisions
Explore Self Management →

Getting started

Four clear steps to begin care.

  1. 1

    Talk with My Aged Care

    Begin the assessment process and discuss your support needs.

  2. 2

    Receive your outcome

    Understand the support and funding available to you.

  3. 3

    Choose Continuity Care

    Meet our team and ask questions before deciding.

  4. 4

    Plan and begin support

    Create your care plan, agree on services and get started.

Common questions

Helpful answers before you decide.

Still unsure? Our care team can explain the options in plain language.

Ask our care team →
What can my package pay for?+

Funding may be used for approved services that relate to your assessed care needs and goals. We will explain what can be included before services begin.

Can my services change over time?+

Yes. Your care plan can be reviewed when your needs, routines or goals change, subject to your available funding and program requirements.

Can my family be involved?+

Yes. With your consent, family members, carers or a trusted representative can take part in planning and reviews.

What happens during the first conversation?+

We listen to your situation, explain relevant options and identify a practical next step. There is no pressure to decide during the call.

Start with a conversation

Ready to find care that fits?

Tell us what matters to you and we will help make the next step clear.

Need help?Ask our care assistant