Refer a Client

Allied health professionals and disability support workers often contribute to the same participant goals from different perspectives. With consent and clear roles, collaboration can make strategies more consistent and practical.

From assessment to everyday practice

An occupational therapist, physiotherapist, speech pathologist or other clinician may recommend strategies, equipment or exercises. Support workers can help incorporate approved strategies into daily routines, observe what is working and report relevant information through agreed channels.

Keep responsibilities clear

Support workers should only perform tasks they are trained and authorised to provide. Clinical decisions and changes to therapy programs belong with the relevant qualified professional. Written instructions help everyone understand the safe method, frequency and intended outcome.

Communication needs consent

The participant should know what information is being shared and why. A simple communication plan can identify the main contact, how updates are recorded and when the team should review progress.

Focus on meaningful outcomes

Collaboration works best when the whole team understands the participant’s priorities—such as preparing a meal, communicating choices, moving safely at home or joining a community activity. Continuity Care values respectful teamwork that connects professional recommendations with real everyday goals.

Need help?Ask our care assistant