Inviting a support worker into your home requires trust. Person-centred support begins with understanding that it is your space, your routine and your life.
Support shaped around your day
In-home assistance may include personal care, meal preparation, household tasks, medication prompts or support to attend appointments. The way those tasks are completed should reflect your preferences, abilities and goals.
A good support plan records practical details: how you like to communicate, what you prefer to do independently, where assistance is useful and what makes you feel safe and comfortable.
Consistency and communication
Familiar workers can make it easier to establish routines and communicate needs. When changes are unavoidable, providers should give reasonable notice where possible and explain how replacement workers are selected.
Dignity, privacy and choice
Support workers should ask before assisting, protect personal information and respect cultural, religious and household practices. You have the right to give feedback, decline an activity and request changes to how support is delivered.
Continuity Care provides in-home supports across Queensland with an emphasis on respectful relationships, dependable communication and practical independence.