Refer to Continuity Care
A clearer referral pathway starts here.
Refer a client for allied health, nursing, in-home or community-based support. Our Queensland care team will review the enquiry, confirm service availability and explain the next step—so the referral leads to a clear response, not an unanswered handoff.
Choose a pathway
Direct the referral to the right team.
Select the closest option. If you are unsure, submit a general referral and our team will help identify the most suitable service.
Clinical and therapy support
Allied Health
Request assessment or therapy support delivered around the person’s needs, goals and daily environment.
- Physiotherapy
- Occupational therapy
- Speech pathology
- Other allied health enquiries
Care at home and in the community
Home & Community Care
Refer someone who may benefit from practical, personal or clinical support at home or in their community.
- Community nursing
- Personal and in-home support
- Community participation
- Care coordination and navigation
Services are subject to location, eligibility, funding, clinical suitability and workforce availability.
What happens next
A practical, person-centred process.
Submitting a referral does not create a service agreement or guarantee service availability.
- 01
Submit the enquiry
Provide referrer, client, funding and service details.
- 02
We review suitability
Our team checks service fit, location and availability.
- 03
We make contact
We clarify needs, consent and any required documents.
- 04
Plan the next step
If suitable, we discuss assessment, intake and commencement.
Clear handoff and follow-through
Keep the referral connected from enquiry to next step.
Good coordination means the referrer and the person receiving support understand what is happening. With appropriate consent, our team communicates key referral stages and confirms the next action.
Receipt acknowledged
The referrer receives a reference number confirming that the website enquiry was submitted.
Needs clarified
We contact the relevant person to confirm requirements, suitability and any supporting information needed.
Next step communicated
Where consent allows, we advise the referrer whether the enquiry can progress or another pathway should be considered.
Please note: this is a coordinated referral communication process, not a live referral-tracking portal. Information shared with a referrer depends on client consent and privacy obligations.
Before you begin
Information that helps us respond.
You can complete the form in a few minutes. Please do not include detailed medical records, medication charts or highly sensitive clinical information in this first enquiry.
- Referrer contact details and organisation
- Client contact details and suburb
- Requested service or support type
- Funding pathway, if known
- Confirmation that the client agrees to be contacted
If someone is in immediate danger or needs urgent medical assistance, call Triple Zero (000).